Effective Date: 09/21/24

At Stalgid Technologies (“we,” “our,” “us”), we respect and are committed to protecting the privacy of our customers, visitors to our website, and users of our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, whether through our website, products, services, or other communications.

1. Information We Collect

We may collect personal and non-personal information from you when you interact with Stalgid Technologies, including but not limited to:

• Personal Information: Your name, email address, phone number, mailing address, payment information, and any other details you provide when you inquire about or purchase our services.

• Device Information: Information about the devices you use in connection with our smart home automation systems, including IP address, browser type, and usage data.

• Usage Data: Details of your interactions with our website and services, such as pages visited, links clicked, and time spent on various pages.

• Technical Information: Data collected from smart home devices installed through our services, such as system diagnostics, error logs, and performance statistics.

• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

  
  

2. How We Use Your Information

We use the information we collect in the following ways:

• To Provide Services: We use your personal and device information to install, monitor, and support smart home technology integrations.

• To Improve Our Offerings: Usage data helps us analyze how customers interact with our website and services, allowing us to enhance your experience and develop new features.

• Customer Support: To respond to inquiries, troubleshoot issues, and provide ongoing support.

• Marketing: We may send you promotional materials, offers, and updates related to our products and services, where permitted by law. You can opt out at any time.

  
  

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data under the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in providing services, such as payment processing, data storage, or installation services.

• Legal Obligations: If required by law or in response to valid requests from government authorities, we may disclose your personal information.

• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

  
  

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal data we hold about you.

• Correction: Request correction of any inaccurate or incomplete information.

• Deletion: Request the deletion of your personal data where it is no longer necessary for us to retain it.

• Opt-out of Marketing: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in the communications.

  
  

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that allow us to track usage and improve functionality. You can modify your browser settings to decline cookies, though this may limit certain features.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected with an updated effective date at the top of this document. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Stalgid Technologies
hi@stalgrid.com

781-254-6793